Terms of Service

1. Acceptance of Terms

By browsing this website, signing in to Console or CRM through Google, installing an Accesserty extension, embedding the Pulse script, using UI Kit, submitting a contact form, or otherwise using the Service, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please stop using the Service.

2. Service Description and AS-IS Provision

Accesserty provides tools for digital accessibility, identifying interaction difficulties, and improving product experiences. Current services include:

• Accesserty Pulse: A lightweight script installed on websites to record interaction events that may indicate difficulty and provide low-frequency axe-core scan summaries after users open pages.
• Accesserty Signal: A browser extension that displays accessibility badges, accessibility-statement links, and active-maintenance information on Google and Bing search-result pages, and provides a user-initiated issue-reporting form.
• Accesserty DevCheck: A browser extension for simulations, manual review aids, axe-core machine scans, AI-assisted semantic checks, image alternative-text suggestions, and PDF structure-signal checks.
• Accesserty UI Kit: An open-source Web Components library provided under the MIT License.
• Accesserty Console: A dashboard for website administrators to view Pulse events, Pulse scan summaries, and Signal reports.

The Service is still being adjusted and is provided on an "AS-IS" and "AS-AVAILABLE" basis. We do not warrant uninterrupted operation, error-free behavior, or that all detection results will be complete, current, or accurate. We may modify, suspend, or discontinue portions of the Service depending on product status.

3. Accounts and Domain Use

• Sign-in: Console and CRM use Google OAuth. You are responsible for maintaining the security of your Google account.
• View Key: Console generates a view_key for use by the Pulse script. This value appears in frontend scripts and should not be treated as a password.
• Domain Restrictions: You may only install Pulse on domains that you own, administer, or are legally authorized to manage. You must correctly configure your domain list in Console and must not use another party's domain for testing, impersonation, or data collection.
• Verified Domain Access: Registering a domain is configuration, not proof of legal ownership. Domain data access becomes active only after Accesserty finds that account's static Pulse script in the website's server-returned homepage HTML. While it remains active, another account cannot obtain access to the same or an overlapping apex/subdomain scope.
• Ending Access and Verifying Again: Removing a domain from Console ends its active domain access and ends that account's access to Signal reports associated with that verification. A later account may verify the domain and obtain new access, but it does not inherit the former account's Pulse history or Signal reports. There is no automatic transfer workflow.
• Domain Access Disputes: If an unauthorized account obtained data access for a domain, contact [email protected]. Accesserty may suspend that access while reviewing the static Pulse installation, relevant account history, support records, and other reasonable evidence. Disputed access is never transferred without notice.
• Account Deletion: You may request deletion of your account and related personal data by contacting us at the email below. Some de-identified, aggregated, or non-reasonably reversible records may be retained for technical or service-record purposes.

4. User Obligations

You agree to use the Service lawfully, in good faith, and without infringing the rights of others.

A. Pulse Installation and Disclosure

If you install Accesserty Pulse on a website, you must confirm that you are authorized to manage that website and disclose your use of Pulse in your own privacy policy or notice documents as required by the laws applicable to you and your users. You must obtain any required consent where applicable; Console explains how a consent tool can hold Pulse until visitors agree.

When you use Pulse, Accesserty processes your website visitors' data on your behalf under the Data Processing Agreement, which forms part of these Terms.

Suggested disclosure text:

"We use Accesserty Pulse to find pages that may be hard to use, for example with a keyboard, so we can review them. It records interaction events that may indicate difficulty and summaries of machine-detectable accessibility risks. It stores nothing on your device and does not collect form contents, keystrokes, page text, or screenshots. See Accesserty's Privacy Policy for details."

B. Signal Reporting

When submitting a report through Accesserty Signal, you must base it on a genuine browsing experience and must not use it for harassment, false accusations, spam, abuse, or other improper purposes. We may remove or ignore reports that are clearly malicious, false, or not reasonably actionable.

Signal reports are submitted to Accesserty. They are not formal legal complaints, official support requests to the website owner, or proof that a website owner has received notice. If the reported domain has no active verified maintainer access, Accesserty may not be able to make the report available to the website maintainer or resolve it.

C. Accesserty ALLY

Maintainers with verified, active Pulse domain access may apply for Accesserty ALLY. Static-script verification confirms the installation used for Accesserty access control; it is not legal-ownership verification. ALLY approval means Accesserty has reviewed the application and the maintainer has committed to ongoing accessibility maintenance and follow-up of relevant Signal reports. ALLY is not an accessibility certification, audit result, legal-compliance decision, or guarantee that every page or service is accessible.

Approved maintainers should keep their domain information current, review reports for their domains with current verified access, and respond to reasonable follow-up or spot-check findings. ALLY is an account-level maintainer status. After approval, domains where that account has current verified access, including domains it verifies later, may display ALLY while that access remains active. Domains with pending, suspended or ended access, or domains subsequently verified by another account, do not display or inherit a former maintainer's status. We may send reminders and may revoke ALLY when reports or spot-check findings remain unattended, information is misleading, the account no longer maintains relevant domains, or active maintenance otherwise does not continue. Revocation is an administrator decision, does not itself end active domain access, and blocks a new ALLY application for three months.

D. DevCheck Use

DevCheck runs simulations, manual review aids, scans, or AI-assisted checks on the page you currently open. You should only use DevCheck on websites, test environments, authenticated states, or documents that you are authorized to test, and you are responsible for any risk arising from interactions with third-party sites.

If you use the AI Check or image alternative-text suggestions, you must ensure that a bounded sample of text, link names, or selected page-readable images from the current page may be sent to a third-party AI service for analysis. The sample may include visually hidden accessible names and clipped or off-screen text. The feature omits dedicated page, link-destination, and image-source URL fields, but URLs appearing in sampled text, names, or images may still be transmitted. Do not use these features on confidential pages, unauthorized pages, or pages containing sensitive personal data. AI findings and suggestions may be incomplete or inaccurate and should be manually reviewed before use.

E. General Prohibitions

• Do not conduct unauthorized stress testing, abuse, attacks, vulnerability scans, or attempts to bypass limitations.
• Do not mass-forge Pulse events, Signal reports, contact-form submissions, or account data.
• Do not install Pulse on unauthorized domains or attempt to access domain data that does not belong to you.
• Do not reverse engineer, copy, modify, or distribute non-open-source parts of the Service code or APIs.
• Accesserty UI Kit is open-sourced under the MIT License and may be used, modified, and distributed according to that license.

5. Automated Testing and Compliance Limits

Any score, scan summary, rule description, recommendation, or label displayed by Accesserty Pulse, Accesserty DevCheck, Accesserty Signal, or this website is for diagnostic and improvement purposes only.

Machine scans and AI suggestions cannot replace manual testing, assistive-technology testing, real-user research, legal interpretation, or a full accessibility audit. The Service does not provide legal advice and does not guarantee that any website, product, PDF, or component conforms to WCAG 2.2 AA, Taiwan accessibility requirements, ADA, EAA, or any other legal requirement.

Accesserty UI Kit may reduce component-level accessibility defects, but the accessibility of an entire website still depends on content, context, integration, interaction flows, and maintenance quality.

6. Pulse Pro, Subscriptions, and Payment

• Pulse offers a Free plan and Pro subscriptions. Prices, billing periods, feature limits, and taxes are governed by the information shown on the purchase and checkout pages.
• Lemon Squeezy acts as Merchant of Record and handles checkout, payment information, and invoices. Accesserty does not directly store full payment-card numbers.
• Monthly or annual subscriptions renew according to the period accepted at checkout until cancelled. You can manage or cancel a subscription through the customer portal linked from Console.
• After cancellation, Pro access generally continues until the end of the paid period. Refunds, payment disputes, and tax handling are governed by Lemon Squeezy's terms and applicable law.
• We may change plan features or pricing. Where an existing subscription is affected, we will provide advance notice where reasonably practicable.

7. Intellectual Property and Submitted Content

• Except for portions expressly released as open source, the Service code, interfaces, documents, trademarks, and related intellectual property are retained by Accesserty or its licensors.
• Accesserty UI Kit is provided under the MIT License, which governs UI Kit itself.
• When you submit Signal reports, contact forms, domain data, or other content, you grant us a non-exclusive license to use that content to the extent necessary to provide, maintain, improve, and support the Service.

8. Third-Party Services and Data Sources

The Service may rely on Supabase, Google, Cloudflare, Google Gemini, Lemon Squeezy, Resend, browser platforms, Chrome Web Store, Firefox Add-ons (Mozilla), GitHub, npm, public accessibility certification and statement data from multiple regions, and other third-party services or data sources. Third parties are responsible for their own availability, accuracy, policies, and data handling.

9. Disclaimer and Limitation of Liability

To the maximum extent permitted by law, Accesserty is not liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from use of, or inability to use, the Service, including loss of data, loss of revenue, reputational harm, compliance risk, or third-party claims.

You are responsible for evaluating whether the information provided by the Service fits your situation and for any changes you make to your website, product, documents, or processes.

10. Modifications

We may modify these Terms at any time. Updated Terms will be posted on this website with a revised effective date. Continued use of the Service after modification means you accept the updated Terms.

11. Contact Us

If you have questions about these Terms, please contact: [email protected]